Patient's Guide

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Comforts of Home

Meals
Our Department of Nutrition & Food Services will provide your meals. Our goal is to make your food selections as nutritious as possible within the specific guidelines of your diet.

The registered dietitians on our staff are available to answer any questions you may have regarding your diet. Your physician may order a modified diet, restricting certain foods. If so, a dietitian will visit and provide guidelines for you to follow.

Please make your menu selections promptly. This will give the diet office enough time to process your menu and to assure that you receive your desired selections. If you have any questions about your diet or meals, please contact your nurse who will refer your questions to the dietitian.

Guest trays are available for family members and visitors for a charge. You may order guest trays at the nursing station. The request must be made by 10 a.m. for lunch and by 3 p.m. for dinner.

Newspapers
Local morning and afternoon papers are available for purchase on request. Often, a free newspaper will be available if they are delivered to Jeanes Hospital in bulk. To arrange delivery to your room, call extension 2115.

Flowers
Flowers and gifts are delivered to your bedside as they are received.

Telephone Service
You can make an unlimited number of local calls from your bedside telephone. Calls beyond local areas, including long distance calls, must be made collect, charged to a calling card or charged to a third party number. Telephone service is billed at a flat daily rate, which is not included in your hospital bill. A deposit is required on admission, and telephone charges must be paid on discharge.

Patients may not receive incoming calls before 7 a.m. or after 11 p.m. The hospital cannot accept collect calls.

TTY, amplified phones and large-touchpad phones may be provided to replace your phone if needed. For information, call the operator. There are no additional costs above the daily rate for large-touchpad or amplified phone service.

  • To dial local calls: Dial 9 + area code + number.

  • To dial out-of-town calls: Dial 8 + 0 = area code = number. Give the operator your calling card number, or request a collect call.

  • To dial directory assistance: Dial 9 + area code + 411.

Television
Kindly maintain the volume of the television at a low level. For your safety, private televisions are not permitted in the hospital.

Mail
On weekdays, volunteers deliver mail. If you receive mail after your discharge, we will forward it to your home. Mail boxes are located at the front and rear entrances of the hospital.

Hair Care
A barber and hairdresser are available by appointment. At your request, we can arrange this service for you. You are directly responsible for payment.

Private Duty Nurses
If you want a private nurse during your stay with us, you can make arrangements through the nursing office by dialing extension 2106. You are responsible for direct payment to the private duty nurse. Private duty nurses are not permitted to care for patients in our Critical Care Unit. Our registered nurses who work in this unit are specially trained to do so.

Parking
Visitor parking is available on campus free of charge. Our employee lots are controlled by electronic gates.

Café Jeanes
Visitors may enjoy hot and cold meals at Café Jeanes, located in the Patient Care Center's main lobby. The Café is open Monday to Friday, 7 a.m. to 7:30 p.m.; Saturday, 11:30 a.m. to 7:30 p.m.; Sunday, 7:30 a.m. to 7:30 p.m.

Gift Shop
Our Gift Shop offers a selection of cards, gifts and magazines, balloons, fresh flowers, candy and snacks. For your convenience, a gift shop cart makes regular visits to patient rooms. The Gift Shop is open weekdays from 10 a.m. to 4 p.m. and 5 p.m. to 8 p.m.; on weekends from 12:30 p.m. to 4 p.m. and 5 p.m. to 8 p.m.

Remember, when you patronize the Gift Shop, you are supporting the Jeanes Hospital Auxiliary, which is a fund-raising organization that works on behalf of the hospital.

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